Thursday, September 18, 2008

UNWTO to Host Second Annual Ministers’ Summit at WTM

The second annual United Nations World Tourism Organisation (UNWTO) Minsters’ Summit will take place on Tuesday 11 November 2008 at World Travel Market (WTM) at ExCeL London.
All eyes will be on WTM in London as Ministers seek to address the pressing challenges of Responding to the economic downturn and staying on course with the climate and poverty reduction agendas.

Faced with the increasing global economic uncertainty, the tourism sector must seriously examine how these reservations will affect the industry while making sure to not lose sight of its commitment to provide solutions to global challenges, particularly global warming, sustainable development and poverty.
UNWTO Secretary-General, Francesco Frangialli, said “A new and more demanding economic scenario has emerged in recent times. While factoring this into the international tourism agenda, we must not lose sight of the unaffected challenges of climate change response and the fight against poverty. The long-term starts today and the tourism sector must act now and face up to the economic uncertainty with all of its constructive potential. We are proud to count on World Travel Market as a partner in this endeavour.”
Speaking about the Ministers’ Summit, Fiona Jeffery, Chairman of World Travel Market said, “We are moving into extremely challenging times and it is important that strategically we do not forget the big picture and long term goals whilst dealing in a very different economic climate. The Ministers’ Summit, part of WTM’s Ministerial Programme working with the UNWTO, aims to keep these long term goals at the forefront of our industry and provide a timely forum for discussion, debate and leadership.”

Ministers of Tourism have been formally invited to participate at this important international event with the objective to assist in deepening the debate on the economic downturn and its effects on climate change and poverty reduction agendas.
World Travel Market has established itself as the global fulcrum of debate and discussion for the travel and tourism industry and is a key reason why it is now the backdrop for the Ministers’ Summit on Tuesday 11 November. The WTM Ministers’ Summit forms part of World Travel Market’s Ministers’ Programme, now in its fourth year and will confront and help to resolve the threats and opportunities of the future.

More than 45,000 travel professionals, senior management and buyers are expected to attend World Travel Market 2008 at ExCeL London, representing every region, country and industry sector throughout the world. They come to conduct business, negotiate and agree contracts, network, exchange views, share information and keep their finger on the ever changing pulse of the public and private sectors.

Japan Lures More Foreigners

Land of the Rising Sun managed to lure 4.3 million foreign tourists in the first half of this year, which is a 10 per cent growth when compared with the same period last year. Japan is becoming increasingly popular with foreign visitors.The growth has several reasons. There was of course the promotion abroad but also cheaper yen helped to lure people with expendable income. The improving economic situation in Asia especially in China has allowed increased number of people to visit Japan and spend their money here. We also should not omit to mention the rising oil prices that are putting Asians off from traveling to far away destinations. All those factors combined resulted in the growth of foreign tourism arrivals in Japan.

The biggest source market for Japanese tourism industry was South Korea. Numbers of South Korean visitors have grown to 1.3 million. Also people from Hong Kong have become more interested in visiting Japan and the number of visitors from this region has risen to 267,000.
Japan has lots to offer. Tourists may admire some of its UNESCO world heritage sites but also the so called “new Japan” is a powerful attraction. There is for example the growing popularity of anime (i.e. animation). Foreign visitors are able to spend huge sums of money on comic and anime-related purchases. Asians from other countries enjoy shopping trips to Japan. Also the popularity of cosplay restaurants is on the rise. Cosplay restaurants are e.g. maid cafés where staff is dressed as maids. More conservative visitors may naturally admire the “Old Japan”, there is for example the world known Mount Fuji.

As Asia becomes economically stronger it also becomes more interesting to investors in the tourism industry. It is, however, necessary to be aware of the fragility of the tourism industry as the global economic downturn already changes the tourists’ preferences.

Thursday, November 23, 2006

Lufthansa expands services to the USA

Next summer Lufthansa passengers will have a wider choice of flights to the United States. Additional daily nonstop flights to Denver and Detroit will be offered to supplement Lufthansa’s already extensive route network in North America. “The increase in our services to Denver and Detroit will enable us to offer our customers two flights a day, at different times, to these popular destinations,” explains Dr. Holger Hätty, member of the Airline Board, Lufthansa German Airlines. “This will give passengers much greater flexibility when combining flights. For business travellers, this will mean big time savings.” By linking its key destinations in North America to both its Frankfurt and Munich hubs, Lufthansa can offer its customers 29 routes to 19 destinations in the USA and Canada, and thus operates the largest route network from Europe to North America.

For the first time, Lufthansa will fly nonstop from Munich to Denver, making it the tenth North American destination to be served from its hub in southern Germany. From 31 March 2007, flights to Denver will be operated daily from Munich as well as from Frankfurt. From Denver, the hub of Star Alliance partner United Airlines and one of the most modern and user-friendly airports in America, Lufthansa passengers can fly to about 100 destinations throughout North America. Munich-Denver is the latest new route to be included in the 2007 summer timetable following Lufthansa’s recent decision to launch services to Seoul and Busan in South Korea from its southern hub.
Denver, which has been the capital of the State of Colorado since 1876, is the eastern gateway to the Rocky Mountains. Today it has a population of half a million and is one of the most attractive cities in America. It is a traditional mining base and also the headquarters of major telecommunications companies. Other industries are energy and logistics.

Thanks to its location at the foot of the Rockies, Denver is not only a popular destination for sports and nature enthusiasts but also boasts many cultural attractions that make the city well worth a visit.
From 25 March 2007, Lufthansa will add a second daily flight on its Frankfurt-Detroit route, thus giving passengers greater choice and flexibility. The departure and arrival times of the new service will complement the existing flight to Detroit and provide convenient, time-saving connections for business travellers. From next summer, passengers will be able to fly Lufthansa to Detroit, arriving at 13:25 hrs, and fly back to Frankfurt the same day at 21:55 hrs. The new route will be operated by an Airbus A330-300 in a three-class configuration.

The Detroit region is a centre of the automotive industry and home to major car manufacturers and suppliers. The North American International Auto Show, which is held here once a year, is one of the most highly rated trade fairs in the industry alongside the Frankfurt Motor Show. Detroit, Michigan, with a population of just under one million, also maintains strong trade links with Germany. More than 200 German companies have branches in Detroit.
Round-trip fares from Munich to Denver start at 659 euros, while the equivalent fare from Frankfurt to Detroit can be booked for as little as 571 euros.

The fares quoted apply to flights in Economy Class and include all taxes and charges plus the Lufthansa Ticket Service Charge of 15 euros for flights booked online at www.lufthansa.com. Miles & More members can also collect miles on these routes. More information is available on our website. Reservations can be made online or via the Lufthansa Call Center on 0180 – LUFTHANSA“ (0180 5 83 84 26), Lufthansa travel agency partners or Lufthansa sales counters at airports.

Continental Airlines to consider merger

The airline has revealed that it would consider a merger if it was necessary to maintain its competitiveness.
Chief Executive Larry Kellner stated in a recorded message to employees: “If the landscape of the US airline does not indeed change, we’ll do what we need to do to act in the best interests of you (employees), our customers, our shareholders and the communities we serve.”

It was reported that US Airways last week made an USD$8 billion bid for the larger and now bankrupt rival Delta Airlines. This has led to suggestions that it could lead to counter-bids or other combinations.
This latest statement means that Continental, currently the number 4 US carrier, could be another potential player in industry deal making, alongside United Airlines parent UAL.Southwest Airline has also indicated interest in taking assets that might have to be unloaded following a deal.

Continental has stated that it is reluctant to participate and is concerned about showing the implications of staying on the sidelines.
Mr Kellner stated: “The creation of a competitor even larger than American Airlines would not be good for us in the long run. Our preference is to remain independent and continue our growth plan.”

BA to give passengers more flexibility in choosing their seats online

British Airways will be making the selection and booking of seats for their passengers a much easier and more flexible process with changes that will be taking place by the end of the year.

From December 5, 2006, the new guidelines will give passengers a greater selection of seats when checking in. This is because they are implementing a plan where, 24 hours before they depart, passengers will be able to check-in online and choose their seats at the same time. Once the seat has been chosen, it cannot be changed.
This way, the number of pre-assigned seats will be reduced, giving other passengers who have not checked in online the flexibility to choose from the seats that are left available when they arrive at the terminal. The airline remains committed to offering seat selection free of charge for all its passengers.

“We recognise that our customers want to choose where they sit on the aircraft during their flight and we want to give people the control to make this selection themselves during the check-in process,” said BA head of marketing and distribution Tiffany Hall. “With the popularity of online check-in growing we have seen an opportunity to improve our global seating procedures and provide customers with a simple, clear and dynamic way to choose the best seat available.”
“By checking-in, selecting their seat, and printing their boarding pass online, customers can arrive at the airport with peace of mind that they can proceed straight to the boarding gate with no need to queue to check in.”
For full details on the new seating policy, please visit www.ba.com/seating.

Wednesday, July 12, 2006

Air travel 'safer than ever'

According to an independent report in USA Today, air travel in the United States is safer than ever before.
A new method for calculating the specific risk to passengers flying on U.S. airlines shows that air travel is 60 per cent safer in the 21st century than it was in the 1990s and nearly 70 per cent safer than during the 1980s.
It has been more than four-and-a-half years since a passenger died as a result of an airline accident on a U.S.-registered jet, the longest ever stretch.At present, the risk is so small (one in 22.8 million, from 2000 through 2005) that the average traveler would need to fly every day for more than 64,000 years before dying in an airline accident.

Arnold Barnett, a professor at Massachusetts Institute of Technology, where the research was carried out, was quoted by USA Today, saying: "There may be a sense that you're no more likely to have an accident if you fly on a regular commercial jet than if you bite into a corn muffin."
Various new safety measures drafted in over the past ten, 15, or 20 years are now taking effect, according to one aviation electronics engineer.

Don Bateman stated that many safety features exist today that have been developed to improve safety and statistics like these were beginning to prove their effectiveness.

More mergers possible for U.S. aviation

According to the airline chief executive at the heart of the last major U.S. merger, US Airways' Doug Parker, aviation companies in the United States could see further consolidation in the marketplace.
The combination of the old US Airways and America West Airlines, which created the fifth-largest American carrier last year, may involve either of the two troubled legacy airlines – Delta or Northwest.
Both companies filed for bankruptcy on the same day last September and Parker's view is that either one, or even both, could be an attractive investment as they look to emerge from Chapter 11 protection.
According to Parker, both Delta and Northwest will be able to cut operating costs to a bare minimum through the bankruptcy procedures of renegotiating contracts, dumping unneeded planes, and reworking its route schedules.

He told The Journal Gazette (Fort Wayne) that this will "present an opportunity that may not exist for a long, long time" – a ready-made streamlined business able to offer competitive fares and routes to passengers from the start.
Parker was quick to note that no official talks had been held to date but that, if the opportunity arose, his airline "will be there to talk to them".

Nutritional food for thought

According to a report in The New York Times, airlines are starting to offer healthier in-flight meals.
While domestic flights do not generally offer full meals apart from the odd snack or maybe a light meal for transcontinental routes, long-haul airlines continue to differentiate themselves from the competition with their menus.

In fact, several of the larger carriers now have tie-ins with well-known chefs to demonstrate their commitment to the quality of in-flight services, particularly in the premium seats.
British Airways is one such airline, working with Thai chefs from the Chiva-Som spa resort to create healthier and more varied options.

"If you fly a lot, [unhealthy eating] does become an issue," Ian Ruddle, a partner at New York's Deloitte Consulting told The New York Times.
"On international flights they are clearly trying harder. But if it's a heavy meal, you have to worry about how you are going to feel when you're in that meeting the next morning."
According to one industry analyst, a typical premium offering on an airline menu – a steak dinner – can contain more than 2,000 calories, prompting calls for more obvious displays of nutritional information across the board.

Thursday, June 29, 2006

BA changes bag policy

Carry-on bags are a both blessing and a curse - a blessing because you can grab your valise from the overhead and be on your way (without having to wait at baggage claim) and a curse because everybody wants to do just that and there simply isn’t enough room in the airplane.

Now, British Airways is introducing — and enforcing — a new baggage policy. The idea is to reduce passenger queues at airports, and speed boarding. On-time departures are part of any airline’s formula for success.
The changes will take effect from July 5. From then on you’ll be able to take on board one standard-sized bag (22in x 18in x 10in maximum dimensions), and either one briefcase, computer bag or equivalent. The bottom line is that no more than two items can be bought on board. Period. And that briefcase, laptop computer bag or its equivalent has to fit below the seat in front of you.

The changes to the bag rules simplify things – for fliers and airline alike – by consolidating two existing policies that are predicated on the number of bags, or total weight, and depend upon route and class of travel. A British Airways spokesperson tells Cheap Flight News: “Essentially, the new rules simplify things by making the regulations equal for all passengers.” No more guessing. You may not like the rule, but there will be no misunderstanding it.
Checking your luggage? New rules apply to the belly of the airplane too. BA is standardizing its excess baggage charges as of October 11. Bags that exceed a passenger’s free check-in allowance will be charged a flat fee. These charges will apply to all fliers, and are dependent on how long the flight is. The good news is that British Airways contends: “In the majority of cases he new charges will be less than those currently levied.”

U.S. congressman is opposing the use of federal funds to modify airport facilities for Airbus A380

The Airbus A380, long hailed as the "next generation" of air travel, has been hit by news that a prominent U.S. congressman is opposing the use of federal funds to modify airport facilities needed to accommodate the new plane.
Republican John Mica, the chairman of the House of Representatives' aviation subcommittee, says that the airlines that operate the new superjumbo should be the ones to foot the bill for the cost of rebuilding gates to cope with the larger aircraft.

"Until a U.S. airline chooses to acquire and operate the passenger version of the A380, foreign airlines that operate A380 passenger service to and from the United States should pay for any needed infrastructure improvements at the airports they serve," the Floridian representative said.

Mica's argument is disputed by aviation experts, however, who say that the same runway and taxiway improvements and refits to gates will also be needed for the new Boeing 747-800, which has a similar wingspan to the A380 and will be operated by some U.S. carriers.

The result of having federal funding for the project revoked could mean that airlines that will operate the new A380 on routes to and from the U.S. could look to recoup the losses through higher ticket prices or some kind of surcharge.

Verizon is ending its in-flight telephone

Say so long to Airfone. Verizon is ending its in-flight telephone service, at least for commercial airlines, by the end of this year. The move means that 1,000 aircraft will be bereft of in-flight passenger communications, at least communications provided by Verizon. Continental Airlines, Delta, US Airways and United Airlines will be affected.

Verizon will continue to provide Airfone service for corporate and government aircraft, for the time being at least.
In recent years in-flight telephones have been disappearing from airliners, much as pay phones have been vanishing on the ground. Cells are in the ascendant.

Airphone has never been cheap. Domestic calls cost $3.99 for the initial minute, and $4.99 per minute after that. For Verizon subscribers, the rate is $0.69 per minute, or $0.10 per minute for subscribers who pay a $10 monthly fee.
Whether the Verizon move will provide impetus for those who favor in-flight cell phone use remains to be seen.

Trusted traveler program having trouble taking off

A proposed new express lane check-in service for frequent users of air travel services within the United States has run into problems.
The Registered Traveler program idea is being put forward by the Transportation Security Administration (TSA) in order to speed up security checks for frequent fliers.

The system uses advanced background checking of passengers, who will pay a set fee of $80 to $100 and carry a specialized ID card so they do not have to stand in the same lines at security.

However, many security companies and airport operators have balked at the suggestion that they will have to pay the TSA up to $300 an hour to operate the special lanes, and smaller airports will also need to apportion an entire security lane for trusted travelers, limiting space for regular passengers.
These concerns, among others, have been raised by the Airports Council International and the Air Transport Association, both leading aviation groups. Observers suggest that with such opposition the TSA may find it difficult to push through its proposals.

Monday, June 12, 2006

ATA urges airports to reject Registered Traveler program

By Michael Milligan

The Air Transport Association last week sent letters to the directors of 79 airports in the U.S. urging them to reject the Transportation Security Administration’s ongoing effort to develop a Register Traveler (RT) program designed to speed certain qualifying travelers through airport security checkpoints.

In the letter, ATA president James May, a vocal opponent of the RT program, contended that “as currently designed, the program will unnecessarily drain limited TSA resources and detract from the agency’s ability to craft more comprehensive programs benefiting all travelers.”

In April, the TSA, which has been testing the RT program at select airports, announced plans to phase in as many as 20 more airports before the end of the year. The TSA said the additional RT airports would come on line as soon as the private sector operators that will facilitate the program make the necessary business arrangements with host airports and air carriers and get security approval from the TSA.

The TSA said the RT programs would be partially fee-funded; however, the amount of the fee and how it will be administered has yet to be determined.

“We are uncomfortable with the lack of a proven economic model,” May wrote in the letter to airport directors, adding that “neither the TSA nor the airlines nor the current RT vendors have agreed on a robust business model for fee interchange between various providers at different airports.”

In addition to the ATA, civil liberties groups and the Government Accountability Office, Congress’ investigative arm, have raised concerns about the proposed RT program.

The GAO has raised doubts over the TSA’s timetable for implementation due to issues involving the development of the pre-screening system, while civil liberties groups have expressed concerns about the collection and security of certain information that would be obtained from air passengers participating in the program.

Nevertheless, the program has supporters including groups representing airports and the National Business Travel Association, which views it as a time saver for its business travelers.

A recent survey of business travelers conducted in cooperation with the NBTA and the Travel Industry Association found 92% would be interested in signing up for the RT program.

Verified Identity Pass, a private sector company that operates Clear, one of the pilot RT programs at Orlando’s airport, in March signed a deal with Hyatt Hotels to offer its top-tier frequent stay loyalty members complimentary membership in Clear.

Hyatt, one of the first hotel chains to embrace the RT program, intends to set up Clear enrollment stations in select hotels if the program is implemented at other airports.

To contact reporter Michael Milligan, send e-mail to mmilligan@travelweekly.com.

Airlines struggle to fill the gap left by rising jet fuel costs

By Andrew Compart

The problem for U.S. airline executives is that someone keeps raising the bar.

Less than two years ago, some carriers still were counting on the per-barrel price of crude oil to settle in the $30s long-term. By the time executives accepted that they’d better plan for the $40s or even $50s, per-barrel prices had pushed past $60. Finally, they began basing business plans on the low to mid $60s, and prices climbed to $70.

“When we began the restructuring process last year, we prudently planned for oil prices averaging $65 per barrel in 2006, and $60 per barrel thereafter,” Northwest Executive Vice President and CFO Neal Cohen said recently. “With recent persistent record-high fuel costs, along with significant volatility in the markets, there remains great uncertainty around this key element of our plan.”

These fuel costs really sting. And it’s not just the per-barrel cost for crude; the jet fuel price increase has been even worse because the spread between the cost of crude and the refined jet fuel product is much wider than it used to be.

Northwest says every $1 increase in a barrel of oil costs it $43 million a year. American spent $1.1 billion more for jet fuel in 2004 than in 2003 and $1.7 billion more in 2005 than in 2004. The carrier expects another $1 billion increase this year.

Take a look at the U.S. map accompanying this article. Those increases in fuel costs per passenger per one-way flight are difficult to make up, particularly on longer routes. It’s even more pronounced for international routes, with New York-London, for example, costing about $82 more per passenger each way compared with March 2000, and Detroit-Tokyo about $152 more.

Have fares increased? You bet they have. High fuel prices have had one beneficial effect from the industry’s perspective (more like a nickel lining than silver, actually): Many U.S. airlines have cut domestic capacity in favor of more lucrative international service. Others have scaled back growth plans. And Independence Air liquidated, which left fewer seats on the market and gave airlines newfound pricing power.

Domestic air fares, as measured by cents paid per mile, were 12% higher in April 2006 than in April 2005.

But domestic air fares still are not back to where they were six years ago during the industry’s profitable heyday. And since that time, jet fuel prices have more than doubled. Northwest, which compares filling the tank of its 747-400 to filling the tanks of 2,000 SUVs, said a fill-up for its Detroit-Asia flights has increased from $48,000 two years ago to $103,400 today.

Airlines have been doing a lot to try to cut their consumption. U.S. aircraft fuel efficiency has increased by more than six revenue passenger miles per gallon in five years, to 44.4 rpms/gallon, according to the Air Transport Association.

Continental, Southwest and Alaska have installed or are installing winglets -- vertical fins at the end of wings -- to reduce drag and cut fuel burn by 3%. Many airlines taxi aircraft on one engine when conditions permit. American redistributed cargo in the aircraft’s belly to move its center of gravity forward.

Many airlines have lightened aircraft by removing ovens, trash compactors, food galleys and seatback phones.

Alaska Airlines counts the children aboard each flight so it can more precisely estimate passenger weight and calculate how much fuel it needs. It estimates it will save $450,000 a year in fuel costs by switching to catering carts that weigh 160 pounds instead of 180.

The few U.S. airlines that can afford it have been ordering more efficient aircraft, and others have been grounding or ditching gas guzzlers.

American, for example, flies more gas-guzzling MD-80 aircraft than any U.S. carrier -- 327 as of the end of 2005 to Delta’s 120 and Alaska’s 26. So American is putting another 27 MD-80s into “temporary” storage this summer, It won’t bring them back if it can’t operate them profitably, and it is weighing the benefits and costs of retrofitting its other MD-80s with more efficient engines.

Alaska decided in March to transition to an all-737 fleet by the end of 2008 and retire the rest of its MD-80s by then, spending $750 million short-term but expecting to save about $115 million a year after the transition thanks to increased fuel efficiency coupled with the reductions in maintenance, training and crew scheduling that a single-aircraft fleet provides.

Northwest just decided to accelerate the retirement of its 17 remaining DC-10s, all of which will be gone by January, replaced by A330s on transatlantic routes and 747s on transpacific routes.

As an example of how such changes help, Northwest currently flies two DC-10s and an A330 on its Minneapolis/St. Paul-Amsterdam route. The A330 burns 6,100 fewer gallons one way, saving about $12,000 at today’s jet fuel prices, and can carry 25 more passengers. That’s more revenue potential at less cost.

Yet all this may not be enough.

If prices go down, many U.S. airlines have positioned themselves to make a profit with their cost cuts, fuel efficiency, capacity constraints and fare increases. But another refinery-threatening hurricane season is coming and perhaps a showdown with oil-rich Iran. China’s demand for oil isn’t about to decline, and U.S. demand isn’t abating. The availability of Nigerian oil remains subject to sabotage, and Venezuela’s to the whims of President Hugo Chavez.

Many U.S. airline executives confess they aren’t sure they can turn a profit with oil at $70 per barrel. And if the bar is raised on them yet again, watch out. Most of the air traffic control modernization that could enable more efficient routings and substantial fuel savings are, at best, still many years away.

For some airlines, consolidation or liquidation could be the only answer left.

To contact reporter Andrew Compart, send e-mail to acompart@travelweekly.com.

Friday, June 09, 2006

THE WORLD AIRLINE AWARDS - 2006

British Airways has been announced as the 2006 Airline of the Year in the World Airline Awards published today. In second place is Qantas, with the 2005 winner, Cathay Pacific, ranked in 3rd position for 2006. Full results

The 2006 World Airline Awards ® are based on the annual World Airline Survey conducted by Skytrax - carried out between September 2005 and May 2006. The survey measures over 35 different aspects of passenger satisfaction for each airline's product and service standards - evaluating the 'typical' travel experience.

Airline of the Year 2006

1 British Airways
2 Qantas
3 Cathay Pacific
4 Thai Airways
5 Emirates

"the Awards recognised by the world"
Commenting on the World Airline Awards, Edward Plaisted (CEO, Skytrax) said

......"the World Airline Survey is recognised across the globe as the leading independent monitor of passenger opinions - the survey process offering the only truly worldwide project, with open and uninfluenced results. The final total of 13.61 million eligible, completed survey interviews was beyond our expectations, and we pay tribute to all those customers who participated." "Our congratulations go to the 2006 Airline of the Year winner, British Airways. In contrast to several previous year surveys, we found that the level of nominations for British Airways by their premium passengers was proportionately much higher than that of other airlines in the Top 10 rankings - clearly they are doing something right in that particular market.

An airline undergoing considerable changes and cutting product levels to compete across Europe with the low-cost airline competition, a key element to emerge in the passenger voting for British Airways was that it performs well in terms of general product and service consistency."

"Qantas takes the 2nd place Silver Award, repeating their 2004/5 performance, and demonstrating that they are well-established amongst the top quality airlines in the world. A strong performer in other 2006 Category Awards, we will be watching with interest to see if they can push themselves into the top position next year!" added Plaisted. The 2005 winner, Cathay Pacific, ranks 3rd for the 2006 Awards, with Thai Airways in 4th place, and Emirates in 5th. Full results

BEST INFLIGHT ENTERTAINMENT
Emirates maintain their global leadership for Best Airline Inflight Entertainment, again securing 1st place in this ever more competitive category - Singapore Airlines 2nd, and Virgin Atlantic 3rd. Full results

BEST CABIN STAFF
Thai Airways scored another major success, named Worlds Best Cabin Staff for 2006 - with Qatar Airways moving from 5th last year to take 2nd place in the 2006 Awards, and Malaysia Airlines taking 3rd position. Full results

BEST ONBOARD CATERING
Gulf Air maintain their leadership across the Best Airline Catering sections of the World Airline Awards, ranking 1st, 2nd and 5th in the respective awards for First Class, Business Class and Economy Class. Full results

BEST BUSINESS CLASS
British Airways long haul, Club World Business class proves a winner, taking the award as Best Business Class for the second consecutive year - ahead of South African Airways (2nd) and Virgin Atlantic in 3rd. Full results

Tuesday, June 06, 2006

How to avoid lost luggage

One of the biggest gripes of airline passengers around the world is that they are forced to run the gauntlet every time they check baggage, risking precious items being lost or broken along the way.
If the worst happens, an entire holiday can be disrupted or even ruined by a delayed bag containing that all-important suit or dress, so how would you feel if you knew that airlines in the U.S. alone lost around 10,000 items of luggage during 2005?

To try to prevent the stress that comes with this, Tim Jacobsen, Vice President of Luggage Online, and Brooke Dowd, the editor of travel blog Wellpacked.com, have come up with some handy hints and tips.
One of the simpler solutions is to take your bags as carry-on, although with restrictions on size and weight getting tighter all the time this is not always possible. You could always just pack your valuables in your carry-on, so you at least know the expensive stuff is safe, Dowd says.

Jacobsen notes that another easy way to avoid taking a risk on baggage handlers is shipping your luggage. "UPS and FedEx are more reliable than the airlines," he says, "and they have much better tracking technology in place".
For those who want a simpler (and cheaper) solution, there are several things you can do to reduce the chances of your bag being the unlucky one that goes astray.

By booking direct flights there is less confusion and less opportunity for your luggage to get misplaced. The same is true if you check-in earlier and remove all old destination tags from your bags.
Finally, putting your name with your luggage, as well as making it stand out from the crowd by attaching a colorful ribbon or tag, will also reduce the chances of it getting misplaced. If you include an itinerary of your travel as well then it will make tracking you down a lot easier if the worst happens.

No cabin pressure-DVT link

The common belief that the pressurized atmosphere in the cabin of a long-haul flight will lead to deep vein thrombosis (DVT) has been rejected by a group of British scientists.
Researchers from universities in Leicester and Aberdeen have carried out tests in hypobaria chambers with healthy volunteers, designed to simulate an eight-hour flight, to see if their risk of contracting DVT is increased.
Dr William Toff from the University of Leicester said: "Our study provides, for the first time, a controlled assessment of the effects on blood clotting of the low air pressure and low oxygen level that might be found during a long-haul flight.
"We found no evidence that these conditions cause activation of the blood clotting mechanism."
Dr Toff added that although the cabin conditions unique to flying had no link to DVT, the act of sitting still for several hours had already been proven to increase the risk.
He urged passengers on long-haul flights to do regular leg exercises and get up and walk around the cabin "when conveniently possible".
The Department for Transport in the UK has published the full report online.

TSA spotting new security technique

Reports suggest that the Transport Security Administration (TSA) is preparing to introduce a new security initiative based around passengers' behavioral patterns.

Screening Passengers by Observational Techniques, or SPOT, as it will be known, has been trialed at several airports in the northeast over the past few years and the TSA is now ready to enlist its help on a wider scale.
TSA Director Kip Hawley told Reuters that the program would be expanded after the summer travel season was over but would not identify precisely which airports would be participating.

"We have been very pleased with its effectiveness," Hawley said. "We expect it to be an important part of our security going forward."
The system uses professionals to observe passengers and look for unusual or anxious behavioral mannerisms as they stand in line at security checks. The TSA is careful to point out that random checks will not be racially or ethnically motivated.

It will not replace the traditional checks of luggage and metal detectors but is intended to be a supplement to them. Officials said that it would be a less cumbersome system than the current government "watch lists" and security databases used by the TSA.